TERMS AND CONDITIONS: We require a 50% non-refundable deposit to reserve items. Balance is due one week prior to delivery. We typically deliver on Thursday or Friday (unless the event is mid-week) and pick up on Monday or Tuesday. We do not guarantee exact times unless the delivery is time sensitive. Weekend delivery and pick available upon request and an additional $350 fee will be added to the invoice. Property must be cleared for delivers, and sprinkler systems must be turned off. No additions or subtraction can be made on an order 2 weeks prior to the event. All catering equipment and dinnerware MUST be rinsed free of food or a $350 cleaning fee will be added to the order. Damage waivers are NON-refundable. ( these are the questions most customers ask, so I thought we’d add them to our site!).